:root{color-scheme:light;--ink: #1b2830;--muted: #5d6d78;--line: #d5dee5;--paper: #f3f6f8;--card: #ffffff;--topbar: #12344d;--topbar-2: #0d283b;--accent: #1f7a8c;--public: #1f8a5b;--internal: #c4841d;--internal-bg: #fff8e8;--shadow: 0 1px 2px rgba(18, 52, 77, .06), 0 8px 24px rgba(18, 52, 77, .05);font-family:Segoe UI,Helvetica Neue,Arial,sans-serif;color:var(--ink);background:var(--paper)}*{box-sizing:border-box}body{margin:0}a{color:var(--accent)}button,input{font:inherit}.app{min-height:100vh}.topbar{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:12px 28px;background:linear-gradient(180deg,var(--topbar),var(--topbar-2));color:#fff;position:sticky;top:0;z-index:5}.brand{display:flex;align-items:center;gap:12px;color:inherit;text-decoration:none;min-width:220px}.brand strong{display:block;font-size:15px;letter-spacing:.01em}.brand small{display:block;color:#b7c9d6;font-size:12px}.logo{width:36px;height:36px;display:grid;place-items:center;border-radius:8px;background:#1f7a8c;font-weight:700;letter-spacing:.04em}.search{display:flex;flex-direction:column;gap:6px}.search.compact{min-width:min(420px,46vw)}.search label{font-size:12px;font-weight:600;color:var(--muted)}.search.compact label{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}.search-row{display:flex;gap:8px}.search input{flex:1;border:1px solid var(--line);background:#fff;border-radius:8px;padding:10px 12px;color:var(--ink)}.search.compact input{background:#0f2c40;color:#fff;border-color:#2b516b}.search input:focus{outline:2px solid #8fd0dc;border-color:transparent}.search button{border:0;border-radius:8px;background:#1f7a8c;color:#fff;padding:10px 16px;font-weight:600;cursor:pointer}.search button:hover{background:#186272}.field-error{margin:0;color:#ffd0c7;font-size:12px}.home .field-error{color:#9d2c1a}.session{display:flex;align-items:center;gap:12px;color:#d5e4ee;font-size:14px;flex:none}.session-name{max-width:220px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-weight:600}.session-dev{color:#ffd27a}.session button{border:1px solid #3d6580;background:transparent;color:#fff;border-radius:8px;padding:8px 12px;cursor:pointer;font-weight:600}.session button:hover{background:#16425c}.login-card{max-width:480px;margin:48px auto;background:var(--card);border:1px solid var(--line);border-radius:16px;padding:32px;box-shadow:var(--shadow)}.login-card h1{margin:0 0 8px;font-size:32px}.login-fields{display:flex;flex-direction:column;gap:8px}.login-fields label{font-size:13px;font-weight:700;margin-top:6px}.login-user{display:grid;grid-template-columns:minmax(0,.8fr) minmax(0,1.2fr);gap:8px}.login-fields input,.login-fields select{width:100%;border:1px solid var(--line);background:#fff;border-radius:8px;padding:10px 12px;color:var(--ink)}.login-fields input:focus,.login-fields select:focus{outline:2px solid #8fd0dc;border-color:transparent}.login-error{margin:8px 0 0;padding:10px 12px;border-radius:8px;background:#fdecec;color:#9d2c1a;font-size:14px}.login-submit{margin-top:8px;border:0;border-radius:8px;background:#1f7a8c;color:#fff;padding:12px 16px;font-weight:700;cursor:pointer}.login-submit:hover{background:#186272}.login-submit:disabled{opacity:.7;cursor:wait}main{padding:28px;max-width:1180px;margin:0 auto}.home{max-width:640px;margin:48px auto;background:var(--card);border:1px solid var(--line);border-radius:16px;padding:32px;box-shadow:var(--shadow)}.eyebrow{margin:0 0 8px;color:var(--accent);font-weight:700;letter-spacing:.08em;text-transform:uppercase;font-size:12px}.home h1{margin:0 0 8px;font-size:32px}.lede{margin:0 0 20px;color:var(--muted);line-height:1.5}.home .search label{color:var(--ink)}.note{margin:16px 0 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0;font-size:28px;line-height:1.25}.protocol{margin:0;color:var(--muted);font-size:14px}.badge-col{display:flex;flex-wrap:wrap;gap:8px;justify-content:flex-end}.pill{display:inline-flex;align-items:center;border-radius:999px;padding:4px 10px;font-size:13px;font-weight:700;background:#eef2f4}.pill.ghost{background:transparent;border:1px solid var(--line);color:var(--muted);font-weight:600}.st-new{background:#e8f1ff;color:#1849a9}.st-progress{background:#fff4df;color:#9a5b00}.st-stopped{background:#eef1f4;color:#475467}.st-canceled{background:#fdecec;color:#b42318}.st-resolved{background:#e7f8ef;color:#067647}.st-closed{background:#eceff3;color:#344054}.urg-critical{background:#fdecec;color:#912018}.urg-high{background:#fff1e8;color:#b54708}.urg-medium{background:#fff8e8;color:#946200}.urg-low{background:#e7f8ef;color:#067647}.urg-neutral{background:#eef2f4;color:#475467}.meta{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px 16px;margin:18px 0 0}.meta div,.fields 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16px;margin-bottom:12px;border-left-width:4px}.action.public{border-left-color:var(--public)}.action.internal{border-left-color:var(--internal);background:var(--internal-bg)}.action header{display:grid;grid-template-columns:auto 1fr auto auto;gap:10px;align-items:center}.who{display:flex;flex-direction:column;min-width:0}.who strong{font-size:15px}.who span,.action time,.action-meta,.files span,.appointments span,.people span,.history span{color:var(--muted);font-size:13px}.action time{white-space:nowrap}.flag{font-size:12px;font-weight:700;border-radius:999px;padding:3px 8px}.flag.public{background:#e5f6ee;color:#0f6b40}.flag.internal{background:#ffe8bf;color:#8a5a00}.action-meta{display:flex;flex-wrap:wrap;gap:8px 14px;margin:10px 0 0}.action-body{margin-top:10px;line-height:1.55;overflow-wrap:anywhere}.action-body p{margin:0 0 8px}.action-body p:last-child{margin-bottom:0}.action-body ul,.action-body ol{margin:8px 0;padding-left:20px}.files,.appointments{margin-top:12px}.files h3,.appointments h3,.related h3{margin:0 0 6px;font-size:13px}.files li,.appointments li{display:flex;flex-direction:column;gap:2px;padding:8px 10px;border:1px solid var(--line);border-radius:8px;background:#ffffffb3;margin-bottom:6px}.files a{font-weight:700;text-decoration:none}.files a:hover,.people a:hover{text-decoration:underline}.avatar{width:36px;height:36px;border-radius:50%;display:grid;place-items:center;background:#d7e7ee;color:#16475a;font-size:13px;font-weight:700;flex:none}.avatar.sm{width:22px;height:22px;font-size:10px}.side{display:flex;flex-direction:column;gap:12px}.side section{padding:16px}.people li{display:flex;gap:10px;margin-bottom:12px}.people li:last-child{margin-bottom:0}.people div,.history li{display:flex;flex-direction:column;gap:2px}.fields{display:flex;flex-direction:column;gap:10px;margin:0}.fields dd{font-weight:600}.fields a{display:block}.history li{padding-bottom:10px;margin-bottom:10px;border-bottom:1px solid var(--line)}.history li:last-child{border-bottom:0;margin-bottom:0;padding-bottom:0}.related{margin-top:10px}.empty{color:var(--muted);margin:0}@media(max-width:960px){.topbar{flex-direction:column;align-items:stretch;padding:12px 16px}.search.compact{min-width:0}.session{justify-content:space-between}.login-user{grid-template-columns:1fr}main{padding:16px}.meta{grid-template-columns:1fr 1fr}.columns{grid-template-columns:1fr}.title-row{flex-direction:column}.badge-col{justify-content:flex-start}.ticket-head h1{font-size:24px}.action header{grid-template-columns:auto 1fr}.action time,.flag{grid-column:2}}